Job Description
Join our dynamic team as a Night Shift Front Desk Agent at Hospitality Plus Resorts in Fresno, CA! No prior experience needed – we provide comprehensive training. This role is perfect for night owls seeking a rewarding career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for growth. Our supportive environment welcomes motivated individuals ready to deliver exceptional guest experiences during evening hours.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and handle guest inquiries 24/7
- Maintain security protocols and monitor property surveillance
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and professionally
- Prepare end-of-night reports and documentation
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work independently during night shifts
- Professional appearance and customer service mindset
- Valid driver's license (preferred)
- Flexible schedule availability including weekends