Job Description
Are you looking to start your career in hospitality without any prior experience? Metro Atlanta Hospitality Group is seeking a dedicated Night Shift Front Desk Agent to join our vibrant team in the heart of Atlanta.
We offer a fantastic opportunity for individuals who are looking to work flexible hours, earn competitive pay, and grow within a supportive environment. Whether you are a student or simply looking for a stable night role, we want to hear from you.
Why Join Us?
- No prior experience required—we provide comprehensive training.
- Competitive hourly rate with night shift differentials.
- Great benefits package for full-time employees.
- Opportunity for career advancement in a growing city.
Take the first step towards a rewarding career today. Apply now!
Responsibilities
- Guest Relations: Greet guests warmly upon arrival and departure, assisting with check-in and check-out processes efficiently.
- Communication: Answer incoming phone calls, manage voicemails, and relay messages to appropriate staff members promptly.
- Security Monitoring: Monitor building security cameras and access points to ensure the safety of all residents and guests during the night shift.
- Problem Solving: Address guest inquiries, complaints, or issues professionally and escalate complex matters to the supervisor when necessary.
- Administrative Tasks: Maintain accurate guest logs, process payments, and keep the front desk area clean and organized.
- Key Control: Manage room keys and access cards, ensuring proper tracking and security protocols are followed.
Qualifications
- Education: High school diploma or GED is preferred.
- Experience: No prior experience required. A positive attitude and willingness to learn are essential.
- Schedule: Must be available to work nights, including weekends and holidays.
- Skills: Basic computer proficiency and strong interpersonal communication skills.
- Reliability: A reliable work history and punctuality are mandatory for this position.
- Availability: Must be able to work a 12-hour shift (e.g., 10:00 PM - 6:00 AM).