Job Description
Start your hospitality career in the heart of Dallas! Grand Plaza Hotel is seeking enthusiastic Entry-Level Hospitality Associates to deliver exceptional guest experiences. Perfect for recent graduates or career changers looking to grow in the thriving Texas hotel industry. Enjoy competitive pay, comprehensive training, and advancement opportunities with our award-winning team.
Why Join Us?
- Industry-leading benefits package
- Free employee meals and hotel discounts
- Flexible scheduling options
- On-the-job certification programs
- Supportive team culture
Responsibilities
- Deliver warm, personalized guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in cleanliness and presentation
- Assist with special event support and guest requests
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency (MS Office, reservation systems)
- Strong communication and interpersonal skills
- Ability to work flexible shifts including nights/weekends
- Customer service mindset with attention to detail
- Positive attitude and willingness to learn
- Ability to stand for extended periods
- Texas hospitality certification preferred (training provided)