Job Description
Join Louisville's premier hospitality team as a Night Shift Hotel Associate! No experience required – we provide comprehensive training to launch your career. Enjoy competitive pay, flexible scheduling, and growth opportunities in a vibrant 24/7 environment.
As a key member of our overnight team, you'll ensure guest satisfaction through seamless check-ins, personalized assistance, and maintaining pristine facilities. Work alongside dedicated professionals while experiencing Louisville's dynamic nightlife scene during your off-hours.
What We Offer:
- Comprehensive paid training program
- Health benefits after 90 days
- Employee hotel discounts nationwide
- Tuition assistance opportunities
- 401(k) with company match
Responsibilities
- Greet and assist guests during overnight hours with exceptional service
- Handle check-ins/check-outs efficiently using hotel management systems
- Respond to guest inquiries and resolve issues promptly
- Monitor security protocols and ensure guest safety
- Perform nightly cleaning and maintenance of common areas
- Coordinate with housekeeping and security teams
- Manage front desk operations during low-traffic periods
Qualifications
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Flexible schedule including weekends and holidays
- Basic computer literacy
- Positive attitude and commitment to customer satisfaction
- Ability to stand/walk for extended periods