Job Description
Join our award-winning downtown Austin hotel as a Night Shift Associate and become the heart of our overnight operations! We're seeking energetic hospitality professionals to deliver exceptional guest experiences during our busiest night hours. Enjoy competitive pay, premium benefits, and career advancement opportunities in one of America's most vibrant cities. Perfect for night owls who thrive in dynamic environments!
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Monitor security systems and respond to emergency protocols
- Handle guest inquiries and resolve issues with discretion
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain accurate financial records
- Prepare nightly reports and manage key inventory
- Uphold brand standards across all guest touchpoints
Qualifications
- 1+ years hotel or hospitality experience required
- Flexible schedule including weekends/holidays
- Strong communication and problem-solving skills
- Ability to work independently with minimal supervision
- Basic knowledge of PMS systems (Opera, etc.)
- Valid Texas driver's license preferred
- First Aid/CPR certification a plus
- Fluent in English; Spanish beneficial