Job Description
Join our vibrant team at Grand Plaza Hotel & Suites in Richmond, VA! We're seeking dedicated Night Shift Hotel Associates to deliver exceptional guest experiences during overnight hours. This full-time position offers competitive pay, flexible scheduling, and career growth opportunities in the heart of Virginia's hospitality scene. Perfect for night owls who thrive in dynamic environments!
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Perform nightly audits and reconcile daily transactions
- Monitor security systems and respond to emergencies
- Prepare guest rooms and common areas for next-day operations
- Handle guest requests with professionalism and efficiency
- Maintain accurate records of incidents and maintenance needs
Qualifications
- Previous hotel/hospitality experience preferred
- Ability to work independently during overnight hours
- Strong attention to detail and organizational skills
- Proficient in basic computer systems
- Excellent communication and customer service abilities
- Flexible availability including weekends and holidays