Job Description
Join our award-winning luxury hotel in downtown Austin as a Full-Time Hotel Manager! We're seeking a dynamic hospitality leader to oversee daily operations, elevate guest experiences, and drive team excellence in one of America's most vibrant destinations. Enjoy competitive benefits, career growth opportunities, and work in an environment that celebrates innovation and Southern charm.
Responsibilities
- Lead hotel operations including front desk, housekeeping, and guest services teams
- Develop and implement strategic initiatives to enhance guest satisfaction and revenue
- Manage staff scheduling, training, and performance evaluations
- Resolve complex guest inquiries and ensure service excellence
- Monitor budget compliance and financial performance metrics
- Coordinate with vendors and maintain property standards
- Implement sustainable practices and safety protocols
Qualifications
- 5+ years of hotel management experience in luxury or boutique properties
- Proven track record of exceeding revenue targets and guest satisfaction scores
- Strong leadership and team development skills
- Advanced knowledge of PMS systems (Opera, Oracle) and hotel operations
- Exceptional problem-solving and conflict resolution abilities
- Texas hotel management certification preferred
- Valid Texas driver's license
- Fluency in English and Spanish highly valued