Job Description
Join our award-winning team at the Grand Milwaukee Hotel as a Night Shift Associate! We're seeking passionate hospitality professionals to deliver exceptional service during our peak evening hours. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of downtown Milwaukee. Perfect for night owls seeking career growth in the luxury hospitality sector!
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Handle guest inquiries and resolve issues promptly
- Monitor hotel security and access control systems
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Prepare shift reports and document incidents
- Uphold brand standards for cleanliness and safety
Qualifications
- 1+ years hotel or hospitality experience
- Excellent communication and problem-solving skills
- Ability to work independently during overnight hours
- Basic computer proficiency (PMS systems preferred)
- Valid Wisconsin driver's license
- Flexible availability including weekends/holidays
- Ability to stand/walk for extended periods
- Strong attention to detail