Job Description
Join our award-winning hotel team in Indianapolis and kickstart your hospitality career! We're seeking motivated Night Shift Associates to ensure exceptional guest experiences during overnight hours. No prior experience needed—just your positive attitude and willingness to learn. Enjoy competitive pay, flexible scheduling, and comprehensive training in a dynamic environment where your growth is our priority.
Responsibilities
- Deliver outstanding guest service during overnight operations
- Manage check-ins/check-outs efficiently using hotel systems
- Monitor security and safety protocols throughout the property
- Respond promptly to guest requests and emergencies
- Maintain cleanliness and operational readiness of public areas
- Collaborate with day shift team for seamless transitions
- Handle billing inquiries and resolve guest concerns
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic computer literacy for reservation systems
- Flexibility to work nights, weekends, and holidays
- Customer service mindset with problem-solving aptitude
- Reliable transportation and punctuality
- No prior experience required - training provided!