Job Description
Join our dynamic hospitality team as a Front Desk Agent where your exceptional customer service skills shine! We offer flexible shift schedules with weekly pay, competitive compensation, and a vibrant work environment. Perfect for early birds, night owls, and everything in between—your schedule adapts to your lifestyle. Enjoy perks like free parking, employee discounts, and growth opportunities within our expanding portfolio of premium properties.
Responsibilities
- Deliver outstanding guest experiences through personalized check-in/check-out procedures
- Manage reservations, room assignments, and billing transactions with precision
- Respond to guest inquiries and resolve issues promptly using problem-solving skills
- Operate property management systems (e.g., Opera, Cloudbeds) efficiently
- Maintain security protocols and access control for guest safety
- Coordinate with housekeeping, maintenance, and valet teams seamlessly
- Process payments and manage cash drawer with 100% accuracy
Qualifications
- Minimum 1 year hospitality/customer service experience
- Proficiency with reservation systems and MS Office Suite
- Strong communication and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required
- Valid driver's license (for property shuttle operations)
- Basic knowledge of local attractions and transportation
- Ability to stand for extended periods and lift 25 lbs