Job Description
Join our award-winning downtown Detroit hotel and launch your hospitality career! We're seeking motivated individuals with no prior experience for our dynamic night shift team. Enjoy competitive pay, comprehensive training, and a supportive environment where your growth is our priority. Perfect for students, career changers, and night owls seeking stability in the Motor City's thriving hospitality scene.
What We Offer:
- Free parking and meal discounts
- Health benefits after 90 days
- Clear advancement pathways
- Modern downtown location near major attractions
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Handle reservation inquiries and modify bookings
- Process payments and maintain accurate financial records
- Address guest concerns promptly and professionally
- Conduct nightly audits of financial transactions
- Monitor security systems and respond to incidents
- Collaborate with day shift team for seamless transitions
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and customer service skills
- Basic computer literacy (MS Office, reservation systems)
- Ability to work independently during overnight hours
- Detail-oriented with strong organizational skills
- Flexible schedule availability (weekends/nights)
- Positive attitude and teamwork mindset
- Must pass background check and drug screening