Job Description
Join our vibrant downtown Detroit hotel team as a Night Shift Associate! No experience needed – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a 24/7 luxury environment. Perfect for students, night owls, or career changers seeking stability in Detroit's thriving hospitality sector.
Responsibilities
- Manage guest check-ins/check-outs with accuracy and professionalism
- Monitor hotel security and respond to guest requests during overnight hours
- Operate reservation systems and handle payment processing
- Perform routine facility inspections and report maintenance needs
- Collaborate with housekeeping and security teams for seamless operations
- Maintain detailed logs of guest interactions and incidents
- Uphold brand standards for cleanliness and customer service
Qualifications
- No prior experience required – training provided!
- High school diploma or equivalent (GED acceptable)
- Strong communication and interpersonal skills
- Ability to work independently during overnight shifts
- Basic computer literacy and comfort with POS systems
- Valid driver's license (for property errands if needed)
- Ability to stand/walk for extended periods
- Must pass background check and drug screening