Job Description
Join our dynamic team at Grand Plaza Hotel as a Night Shift Associate! We're seeking dedicated professionals to ensure exceptional guest experiences during overnight hours. This role offers competitive compensation, career advancement opportunities, and a supportive work environment in the heart of Dallas. If you thrive in fast-paced settings and value hospitality excellence, apply today!
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Monitor security systems and respond to emergency situations
- Coordinate with housekeeping and maintenance teams
- Handle billing discrepancies and payment processing
- Maintain accurate guest records and reservation systems
- Assist with valet services and luggage handling
- Prepare end-of-night financial reports
Qualifications
- High school diploma or equivalent required
- 1+ years hotel or hospitality experience preferred
- Ability to work flexible overnight shifts (11 PM - 7 AM)
- Strong communication and problem-solving skills
- Basic knowledge of reservation systems (e.g., Opera, PMS)
- Valid Texas driver's license for valet duties
- First Aid/CPR certification a plus
- Ability to stand/walk for extended periods