Job Description
Join our award-winning downtown Detroit hotel for an exciting night shift opportunity! We're seeking dedicated hospitality professionals to deliver exceptional guest experiences during our peak evening hours. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of Detroit's revitalized riverfront district. Perfect for night owls seeking career growth in the luxury hospitality sector.
Responsibilities
- Provide exceptional guest service during evening and overnight hours
- Manage front desk operations including check-ins/check-outs and reservation management
- Monitor security systems and ensure guest safety protocols
- Coordinate with housekeeping and maintenance teams for operational excellence
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Prepare daily reports and manage night audit procedures
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and customer service skills
- Ability to work independently with minimal supervision
- Basic computer proficiency and POS system knowledge
- Flexibility to work weekends, holidays, and overnight shifts
- Valid Michigan driver's license (if required for errands)
- High school diploma or equivalent
- Ability to stand for extended periods