Job Description
Join our award-winning team at the Grandview Hotel Columbus and become part of a dynamic hospitality environment. We're seeking dedicated Night Shift Associates to ensure exceptional guest experiences during overnight hours. Enjoy competitive pay, comprehensive benefits, and a supportive team culture while working in one of Ohio's premier hotel destinations. Perfect for night owls seeking stability and growth in the hospitality industry.
Responsibilities
- Manage front desk operations including check-ins, check-outs, and guest inquiries
- Monitor security systems and ensure guest safety throughout the night
- Coordinate with housekeeping and maintenance teams for operational efficiency
- Handle emergency situations and resolve guest issues with professionalism
- Process payments and maintain accurate financial records
- Conduct nightly property inspections and report maintenance needs
- Prepare end-of-shift reports for management review
Qualifications
- High school diploma or equivalent required
- Minimum 1 year hotel/hospitality experience preferred
- Exceptional communication and problem-solving skills
- Ability to work independently during overnight hours
- Basic computer proficiency and POS system knowledge
- Valid Ohio driver's license (if required for shuttle services)
- Flexible availability including weekends and holidays
- Ability to stand/walk for extended periods and lift 25 lbs