Job Description
Join our award-winning downtown Columbus hotel and kickstart your hospitality career! No experience required – we provide comprehensive training for motivated individuals seeking stable night shift opportunities. Enjoy competitive pay, flexible scheduling, and advancement potential within our growing team. As a Night Shift Associate, you'll ensure exceptional guest experiences during overnight hours while maintaining a safe and welcoming environment. Perfect for night owls, students, or career changers looking for reliable income with minimal barriers to entry.
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Monitor security systems and respond to overnight emergencies
- Perform nightly cleaning and facility maintenance tasks
- Coordinate with housekeeping and security teams for seamless operations
- Handle guest complaints with professionalism and empathy
- Process payments and maintain accurate financial records
- Conduct nightly room inspections and report maintenance issues
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (GED accepted)
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic computer proficiency and comfort with POS systems
- Valid driver's license and reliable transportation
- Ability to stand/walk for extended periods and lift 25 lbs
- Flexibility to work weekends and holidays