Job Description
Join our dynamic team at Sunshine Hospitality Group as a Part-Time Front Desk Agent! Perfect for career starters, this role requires no prior experience – we provide comprehensive training to set you up for success. Enjoy a vibrant work environment in the heart of Austin, where your friendly demeanor and eagerness to learn will shine. As the first point of contact for our guests, you'll create memorable experiences while developing valuable hospitality skills. Flexible shifts available, including evenings and weekends. Apply today and launch your career in one of Texas' most exciting industries!
Responsibilities
- Warmly greet and assist all guests with check-in/out procedures
- Manage reservations and room assignments efficiently
- Answer phone calls and handle guest inquiries with professionalism
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Uphold high standards of cleanliness and safety in lobby areas
- Resolve guest concerns promptly and escalate when necessary
Qualifications
- No prior experience required – training provided!
- Exceptional customer service mindset and positive attitude
- Strong communication and interpersonal skills
- Basic computer literacy and ability to learn property management systems
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent preferred
- Valid Texas driver's license (if required for errands)