Job Description
Join our dynamic hospitality team at Grand City Hotels as a Night Shift Associate! We're seeking passionate individuals to ensure our guests have exceptional experiences during evening hours. No prior hotel experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our renowned hotel chain.
Responsibilities
- Manage front desk operations including check-ins/check-outs and guest inquiries
- Perform nightly audit procedures and financial reconciliation
- Monitor property security and respond to emergency situations
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain accurate guest records and reservation systems
- Handle cash transactions and credit card processing
- Provide exceptional customer service during overnight hours
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency and ability to learn new systems
- Ability to work independently and make sound decisions
- Flexibility to work nights, weekends, and holidays
- Valid driver's license (if required for property tasks)
- Ability to stand for extended periods and lift up to 25 lbs