Job Description
Join the vibrant heart of NYC hospitality at our luxury downtown hotel. We're seeking dedicated night shift professionals to deliver exceptional guest experiences while the city sleeps. Enjoy competitive pay, comprehensive benefits, and career advancement in a world-class environment.
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Respond to guest inquiries and resolve issues promptly
- Monitor property security and safety protocols
- Coordinate with housekeeping and maintenance teams
- Process payments and manage cash handling
- Prepare nightly reports for management
- Maintain lobby and common areas
Qualifications
- Minimum 1 year hotel or hospitality experience
- Strong customer service orientation
- Ability to work flexible overnight shifts
- Basic computer proficiency
- Excellent communication skills
- Problem-solving abilities
- Valid NY state ID
- Ability to stand for extended periods