Job Description
Join our award-winning luxury hotel in downtown Indianapolis as a Night Auditor! This critical overnight role ensures seamless operations while our guests rest. You'll be the heartbeat of our 24/7 service excellence, balancing financial reconciliation with exceptional guest interactions. Enjoy competitive pay, comprehensive benefits, and a vibrant team culture in the heart of Indy's thriving downtown. Perfect for detail-oriented professionals seeking dynamic shift work with growth opportunities.
Responsibilities
- Perform end-of-day reconciliation of daily transactions and guest accounts
- Check in/out guests during overnight hours with personalized service
- Respond to guest inquiries and resolve service issues promptly
- Manage cash handling, credit card processing, and safe operations
- Generate daily reports for management review
- Coordinate with housekeeping and security teams overnight
- Maintain accurate records of all financial transactions
Qualifications
- Previous hotel front desk or night audit experience preferred
- Proficiency in hotel management systems (e.g., Opera, Delphi)
- Strong mathematical accuracy and attention to detail
- Exceptional customer service and problem-solving skills
- Ability to work independently overnight with minimal supervision
- Valid Indiana driver's license and reliable transportation
- Flexible availability including weekends and holidays