Job Description
Join our award-winning hospitality team as a Night Shift Hotel Attendant at the Grand Plaza Hotel in Columbus, OH. We're seeking dedicated professionals to ensure exceptional guest experiences during overnight hours. This role offers competitive compensation, comprehensive benefits, and opportunities for career advancement in the heart of Ohio's vibrant hospitality scene.
As a cornerstone of our overnight operations, you'll maintain guest safety, deliver personalized service, and uphold our luxury standards while Columbus sleeps. Whether you're starting your hospitality journey or seeking a dynamic night schedule, we provide a supportive environment where your contributions are valued.
Responsibilities
- Provide 24/7 guest assistance including check-ins, room service coordination, and emergency response
- Monitor property security and conduct regular safety patrols throughout the night
- Manage overnight front desk operations with precision and professionalism
- Coordinate maintenance requests and resolve guest issues promptly
- Prepare guest rooms and common areas for daytime operations
- Maintain accurate records of night shift activities and guest interactions
- Collaborate with security team to ensure property safety protocols
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Ability to work independently during overnight hours with minimal supervision
- Strong problem-solving skills and calm demeanor under pressure
- Valid Ohio driver's license with clean driving record
- Proficient in property management systems and basic office software
- Flexibility to work weekends, holidays, and variable schedules
- Basic first aid/CPR certification (or willingness to obtain)
- Excellent communication and interpersonal skills