Job Description
Join our award-winning team at Grand Plaza Hotel Denver and kickstart your hospitality career! We're seeking enthusiastic Night Shift Hotel Attendants to ensure exceptional guest experiences during overnight hours. No prior experience needed – we provide comprehensive training to help you thrive in this dynamic role. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our luxury hotel chain.
As a key member of our overnight team, you'll be the face of our hotel during quiet hours, ensuring safety, comfort, and impeccable service for our guests. This is the perfect entry point into hospitality with room for growth into supervisory or specialized positions.
Responsibilities
- Provide 24/7 front desk coverage during overnight shifts, managing check-ins/check-outs
- Monitor hotel security systems and respond to guest emergencies
- Deliver exceptional customer service via phone, email, and in-person interactions
- Prepare and maintain nightly reports and documentation
- Coordinate with housekeeping and maintenance teams for urgent requests
- Manage inventory of guest amenities and supplies
- Assist with valet parking and guest transportation logistics
Qualifications
- High school diploma or equivalent (GED)
- Must be available to work overnight shifts (11 PM - 7 AM)
- Strong communication and problem-solving skills
- Ability to remain calm and professional during high-pressure situations
- Basic computer literacy and familiarity with reservation systems
- Valid driver's license preferred for transportation duties
- Ability to stand/walk for extended periods
- No prior experience required – training provided