Job Description
Are you looking for a dynamic career in the heart of the hospitality industry? Grand Horizon Hotels & Resorts is currently seeking a reliable and detail-oriented Night Auditor to join our team in New York, NY.
As a key member of our night operations, you will ensure the smooth running of the hotel while providing exceptional service to our guests. We offer a competitive salary, comprehensive benefits, and a quiet environment that allows for focused work. If you are looking for a stable position in one of the world's most exciting cities, we want to hear from you.
Why Join Us?
- Competitive hourly wage ($25.00 - $32.00).
- Full medical, dental, and vision coverage.
- Employee discount on hotel stays and dining.
- Opportunity for advancement within a top-tier brand.
Responsibilities
- Manage front desk operations, check-ins, and check-outs during the night shift.
- Conduct security rounds and ensure the safety of guests and property.
- Reconcile daily financial reports, including room rates and occupancy.
- Handle guest inquiries, complaints, and requests promptly via phone or email.
- Assist with light housekeeping duties and maintaining lobby cleanliness.
- Process payments and maintain accurate cash and credit transactions.
- Perform opening and closing procedures for the front desk and night audit systems.
Qualifications
- High school diploma or GED required; hospitality experience is a plus.
- Previous experience as a Night Auditor or Front Desk Agent preferred.
- Strong computer literacy, specifically with Property Management Systems (PMS).
- Excellent verbal and written communication skills in English.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Detail-oriented with strong problem-solving abilities.
- Must be able to stand for extended periods and lift up to 25 lbs.