Job Description
Join our award-winning team at Grand Hospitality Group, where we redefine luxury hospitality! We're seeking dedicated Night Shift Hotel Staff to deliver exceptional guest experiences during evening hours. This role is perfect for night owls who thrive in dynamic environments and prioritize guest safety and satisfaction. Enjoy competitive pay, comprehensive benefits, and opportunities for career advancement in Omaha's premier hotel district. Apply today to become part of our family!
Responsibilities
- Provide 24/7 guest assistance including check-ins, check-outs, and concierge services
- Monitor security protocols and respond to emergency situations promptly
- Perform nightly room inspections and deep cleaning of common areas
- Coordinate with maintenance teams for immediate facility repairs
- Handle guest inquiries and resolve complaints with exceptional service
- Manage inventory of supplies and amenities for night operations
- Complete detailed shift reports and handover documentation
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Strong communication and conflict resolution skills
- Ability to work independently with minimal supervision
- Valid Nebraska driver's license with clean record
- Flexible availability including weekends and holidays
- Basic knowledge of hotel management systems (Opera, etc.)
- Physical ability to stand/walk 8+ hours and lift 30 lbs