Job Description
Join the vibrant energy of New Orleans' hospitality scene as a Night Shift Hotel Staff member! We're seeking dedicated professionals to ensure our guests experience exceptional service during evening hours. This full-time position offers competitive pay, flexible scheduling, and the opportunity to work in one of America's most iconic cities. Enjoy a dynamic work environment with growth opportunities and comprehensive benefits.
Responsibilities
- Provide exceptional guest service during evening and overnight hours
- Manage front desk operations including check-ins, check-outs, and reservations
- Monitor hotel security and respond to guest requests promptly
- Coordinate with housekeeping and maintenance teams for room readiness
- Handle guest inquiries and resolve issues with professionalism
- Prepare daily reports and maintain accurate records
- Ensure compliance with hotel safety and sanitation protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and customer service skills
- Ability to work independently and as part of a team
- Flexibility to work evenings, weekends, and holidays
- Basic computer proficiency and POS system knowledge
- Valid Louisiana driver's license (if required for errands)
- Ability to stand for extended periods and lift up to 25 lbs
- Positive attitude and problem-solving mindset