Job Description
Join our award-winning luxury hotel in Omaha, NE, as a Night Shift Hotel Staff member. We're seeking dedicated professionals to ensure exceptional guest experiences during overnight hours. Enjoy competitive pay, comprehensive benefits, and a supportive team environment. Ideal for night owls who thrive in dynamic hospitality settings.
Responsibilities
- Deliver 24/7 guest assistance at front desk, check-ins/check-outs, and concierge services
- Monitor hotel security systems and respond to emergency situations promptly
- Manage overnight housekeeping coordination and room status updates
- Handle guest inquiries, complaints, and special requests with professionalism
- Perform routine facility inspections and maintenance coordination
- Process payments and maintain accurate financial records
- Coordinate with day shift staff for seamless transitions
Qualifications
- Minimum 1 year hotel/hospitality experience preferred
- Ability to work independently with minimal supervision
- Strong problem-solving and conflict resolution skills
- Flexibility to work overnight, weekends, and holidays
- Basic knowledge of PMS systems (Opera/Micros)
- Valid Nebraska hospitality or food handler certification
- Ability to stand/walk for 8+ hours and lift 25 lbs