Job Description
Join our award-winning team at Mountain View Resorts, where mountain meets luxury! We're seeking dedicated night shift professionals to ensure our guests experience unparalleled comfort during their stay. Enjoy competitive pay, comprehensive benefits, and a dynamic work environment in the heart of Colorado Springs.
Responsibilities
- Manage guest check-ins/check-outs with precision and hospitality
- Monitor security systems and respond to guest emergencies promptly
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest inquiries and resolve complaints with professionalism
- Perform nightly audits and financial reconciliation tasks
- Maintain cleanliness and organization of public areas
- Assist with luggage handling and valet services as needed
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Valid driver's license and clean driving record
- Ability to work flexible hours, weekends, and holidays
- Strong communication and conflict resolution skills
- Basic knowledge of hotel management systems (PMS)
- First Aid/CPR certification preferred
- Ability to stand for extended periods and lift up to 30 lbs
- Must pass background check and drug screening