Job Description
Join our award-winning team at Grand Horizon Hotels, Miami's premier hospitality destination! We're seeking dedicated Night Shift Hotel Staff to deliver exceptional guest experiences during evening and overnight hours. As a key member of our 24/7 operations team, you'll ensure seamless service while our guests rest, work, or enjoy Miami's vibrant nightlife.
Why Work With Us?
- Competitive pay with performance bonuses
- Comprehensive health benefits package
- Career advancement opportunities
- Dynamic, multicultural work environment
- Employee discounts on hotel services and dining
Responsibilities
- Manage guest check-ins/check-outs during overnight hours with efficiency and professionalism
- Respond to guest inquiries and resolve service issues promptly
- Monitor hotel security systems and access control protocols
- Coordinate with housekeeping and maintenance teams for urgent requests
- Prepare daily operational reports and documentation
- Handle cash transactions and maintain accurate financial records
- Ensure public areas remain clean, safe, and well-maintained
Qualifications
- Minimum 1 year hotel or hospitality experience preferred
- Ability to work flexible shifts including weekends and holidays
- Strong communication and conflict resolution skills
- Basic computer proficiency with reservation systems
- Valid Florida driver's license (if required for transportation duties)
- Ability to stand/walk for extended periods
- Emergency response training or certification preferred
- Multilingual abilities (English/Spanish) highly valued