Job Description
Join the vibrant energy of Chicago's hospitality scene as a Night Shift Hotel Staff member at our luxury downtown property. We're seeking dedicated professionals to ensure exceptional guest experiences during evening hours. Enjoy competitive pay, comprehensive benefits, and a dynamic team environment. Perfect for night owls seeking flexible schedules while advancing their careers in premium hospitality.
Responsibilities
- Provide 24/7 guest assistance with check-ins, requests, and issue resolution
- Monitor security systems and ensure guest safety throughout the night
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle emergency procedures and incident reporting
- Execute nightly audits and financial reconciliation
- Deliver personalized concierge services for late-night guests
Qualifications
- Minimum 1 year hotel or hospitality experience
- Strong problem-solving and conflict resolution skills
- Ability to work independently and make sound decisions
- Valid Illinois hospitality certification preferred
- Flexible availability including weekends and holidays
- Proficient in hotel management software (Opera, etc.)
- Excellent communication and customer service abilities