Job Description
Join our award-winning team at Grand City Hotel, Portland's premier urban retreat! We're seeking dedicated night shift professionals to ensure seamless 24/7 operations while delivering exceptional guest experiences. This is your opportunity to thrive in a dynamic hospitality environment with competitive pay, comprehensive benefits, and career advancement opportunities. If you're a night owl with a passion for service, apply today!
Responsibilities
- Manage front desk operations during overnight hours, including check-ins, check-outs, and guest inquiries
- Conduct nightly audits and reconcile daily transactions
- Monitor hotel security systems and respond to emergency situations
- Coordinate with housekeeping and maintenance teams for overnight operations
- Handle guest requests and resolve issues promptly to ensure satisfaction
- Complete daily operational reports and documentation
Qualifications
- Minimum 1 year hotel or hospitality experience required
- Ability to work flexible schedule including weekends and holidays
- Strong problem-solving and conflict resolution skills
- Proficiency in hotel management software (Opera, etc.)
- Valid Oregon Food Handler's Card (or willingness to obtain)
- Basic first aid/CPR certification preferred
- Ability to stand/walk for extended periods