Job Description
Join our dynamic team at Grand Plaza Hotel and kickstart your hospitality career! We're seeking enthusiastic Night Shift Staff to ensure exceptional guest experiences during evening hours. No prior experience needed – we provide comprehensive training for motivated individuals. Enjoy competitive pay, flexible schedules, and opportunities for advancement in a supportive environment.
Responsibilities
- Deliver outstanding customer service to guests during evening shifts
- Manage front desk operations including check-ins, check-outs, and reservations
- Maintain cleanliness and safety standards in public areas and guest rooms
- Respond promptly to guest inquiries and resolve issues efficiently
- Collaborate with housekeeping and security teams for seamless operations
- Handle cash transactions and operate POS systems accurately
- Monitor hotel security and report any concerns to management
Qualifications
- No prior hotel or hospitality experience required
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Basic computer literacy and willingness to learn new systems
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent preferred
- Valid Texas Driver's License (if required for position duties)
- Positive attitude and commitment to guest satisfaction