Job Description
Join our award-winning team at Mountain View Hospitality as a Front Desk Agent and kickstart your hospitality career with no experience required! We offer competitive weekly pay, comprehensive training, and a supportive environment where you'll grow professionally while delivering exceptional guest experiences. Our Colorado Springs location at the base of the stunning Rocky Mountains provides a dynamic workplace with opportunities for advancement.
Responsibilities
- Warmly greet and assist guests with check-in/check-out processes
- Manage reservations and room assignments using PMS software
- Handle guest inquiries and resolve service concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Perform administrative duties including phone calls and correspondence
- Uphold brand standards through exceptional service delivery
Qualifications
- No prior experience required - we provide full training!
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Proficient with basic computer applications
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation and flexible availability
- Must pass background check and drug screening