Job Description
Join our dynamic hospitality team at the prestigious Grand Plaza Hotel in Los Angeles! We're seeking a charismatic Part-Time Front Desk Agent to create memorable guest experiences. This role offers flexible scheduling while providing exposure to luxury hotel operations. Enjoy competitive compensation, complimentary meals, and opportunities for career advancement in the heart of California's vibrant tourism industry.
Responsibilities
- Check in/out guests efficiently while maintaining warm, professional demeanor
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize PMS systems for real-time inventory management
- Uphold brand standards in all guest interactions
Qualifications
- Previous front desk or customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficiency in hotel management software (Opera/Micros)
- Ability to multitask in fast-paced environments
- Strong attention to detail and organizational abilities
- Flexible availability including weekends and holidays
- Valid California driver's license (if required for errands)
- High school diploma or equivalent required