Job Description
Join our award-winning hospitality team as a Part-Time Front Desk Agent at Grand Resort Hotel in Orlando! We're seeking a charismatic professional to create unforgettable first impressions for our international guests. This role offers flexible scheduling and opportunities for career growth in the luxury hospitality sector. Enjoy competitive pay, complimentary resort amenities, and a vibrant work environment in Orlando's tourism hub.
Responsibilities
- Check-in/check-out procedures with efficiency and precision
- Manage reservations and room assignments using Opera PMS
- Handle guest inquiries and resolve issues with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel services and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- 6+ months hospitality/customer service experience
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Basic knowledge of Orlando tourism attractions
- Flexible availability including nights, weekends, and holidays
- Valid Florida driver's license preferred