Job Description
Join our award-winning hospitality team as a Part-Time Front Desk Agent at Grand Sierra Hotel! We're seeking a charismatic professional to create memorable guest experiences while managing front desk operations. Perfect for students or career changers seeking flexible hours in Fresno's vibrant hospitality scene. Enjoy competitive pay, complimentary meals, and a supportive team environment. Apply today and become the smiling face of our hotel!
Responsibilities
- Deliver exceptional guest service through warm check-in/check-out procedures
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold hotel security protocols and emergency procedures
- Operate PMS systems and office equipment efficiently
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency with reservation systems (Opera/Micros)
- Ability to work flexible shifts including weekends
- Basic math and cash handling skills
- Positive attitude and problem-solving mindset