Job Description
Join our award-winning team at Pacific Hospitality Group as a Part-Time Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences at our premium San Diego location. This role offers flexible scheduling, competitive compensation, and opportunities for career advancement in the hospitality industry.
Our ideal candidate thrives in fast-paced environments, possesses excellent communication skills, and takes pride in creating memorable stays for international and domestic travelers. Enjoy stunning ocean views, complimentary staff meals, and a supportive team culture while working in one of San Diego's most vibrant coastal neighborhoods.
Responsibilities
- Check in/out guests efficiently using Opera property management system
- Manage reservations and room assignments while maximizing occupancy
- Process payments and handle cash/credit transactions accurately
- Resolve guest inquiries and complaints with professionalism
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Maintain detailed records of guest interactions
Qualifications
- Minimum 1 year hotel front desk or customer service experience
- Proficiency with property management systems (Opera preferred)
- Exceptional verbal communication and multitasking abilities
- Basic knowledge of San Diego attractions and transportation
- Flexible availability including weekends and holidays
- Valid California driver's license and reliable transportation
- Ability to stand for extended periods and lift 25 lbs
- High school diploma or equivalent required