Job Description
Join Atlanta's premier luxury hospitality team as a Part-Time Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences at our downtown landmark hotel. Enjoy competitive pay, flexible scheduling, and a vibrant work environment in the heart of Atlanta. Perfect for students or career hospitality professionals seeking growth opportunities.
Responsibilities
- Manage check-in/check-out processes with precision and warmth
- Handle guest inquiries and resolve service issues proactively
- Process payments and maintain accurate reservation records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean and organized front desk area
- Utilize PMS systems for inventory and reporting
Qualifications
- Previous hotel front desk or customer service experience preferred
- Exceptional communication and problem-solving skills
- Proficiency with reservation systems (e.g., Opera, Amadeus)
- Ability to multitask in a fast-paced environment
- Flexible availability including nights/weekends
- High school diploma or equivalent required
- Basic knowledge of Atlanta tourism landscape