Job Description
Join our award-winning Mesa hotel team as a Part-Time Front Desk Agent! We're seeking a charismatic hospitality professional to deliver exceptional guest experiences at our premier downtown location. This role offers flexible scheduling and growth opportunities within our renowned hospitality group. Enjoy competitive pay, complimentary hotel stays, and a supportive team environment. If you thrive in fast-paced settings and take pride in creating memorable moments, we want you on our team!
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- 1+ years hotel front desk or customer service experience
- Proficiency with PMS systems (Opera, StayNTouch preferred)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Valid Arizona driver's license and reliable transportation
- Basic computer literacy and multitasking ability
- Positive attitude and professional appearance
- Spanish fluency a plus