Job Description
Join our dynamic hospitality team as a Part-Time Front Desk Agent in the heart of New York City! We're seeking customer-focused professionals to deliver exceptional guest experiences during flexible shift work. This role is perfect for students, career changers, or those seeking work-life balance. Enjoy competitive pay, complimentary meals, and opportunities for advancement in a luxury environment.
Responsibilities
- Check-in/check-out guests efficiently while maintaining brand standards
- Manage reservations and room assignments using property management systems
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold safety protocols during all shift operations
- Contribute to a positive team atmosphere through clear communication
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years front desk or customer service experience
- Proficiency in hotel management software (e.g., Opera, Delphi)
- Exceptional communication and conflict resolution abilities
- Flexible availability for evening/weekend shifts
- Basic math and cash handling skills
- Valid New York State ID
- Ability to stand for extended periods