Job Description
Join our vibrant team as a Part-Time Front Desk Agent at Grandview Hotel Oakland! We're seeking friendly, energetic individuals to be the first point of contact for our guests. No prior experience is needed – we provide comprehensive training to ensure your success. Enjoy flexible scheduling, a supportive work environment, and opportunities for growth in the hospitality industry.
As a cornerstone of our guest experience, you'll handle check-ins, manage reservations, and resolve inquiries with professionalism. Our ideal candidate is a natural people person with excellent communication skills and a passion for creating memorable stays.
Responsibilities
- Efficiently check in/out guests and manage room assignments
- Process payments and maintain accurate financial records
- Answer phone calls and respond to guest inquiries promptly
- Coordinate with housekeeping and maintenance teams
- Utilize property management software (training provided)
- Uphold brand standards and maintain a clean lobby area
- Assist with local recommendations and guest requests
Qualifications
- No experience required – comprehensive training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends
- Attention to detail and problem-solving abilities
- Valid work authorization in the United States