Job Description
Join our award-winning hospitality team at the prestigious Oceanfront Resort Hotel, where every guest experience is crafted with excellence. We're seeking a charismatic Part-Time Front Desk Agent to be the first point of contact for our discerning guests. Enjoy flexible shifts in Virginia Beach's premier coastal destination while delivering premium service that creates lasting memories. This role offers competitive pay, complimentary resort benefits, and opportunities for career growth in the dynamic hospitality industry.
Responsibilities
- Provide exceptional guest check-in/check-out experiences using Opera property management system
- Manage reservations, room assignments, and billing inquiries with precision
- Resolve guest concerns promptly and coordinate with housekeeping/management teams
- Process payments, handle cash/credit transactions accurately
- Act as local concierge with comprehensive knowledge of Virginia Beach attractions
- Maintain pristine front desk appearance and operational standards
Qualifications
- Minimum 1 year hospitality/customer service experience
- Proficiency in property management systems (Opera preferred)
- Exceptional communication and problem-solving abilities
- Flexible availability including weekends, evenings, and holidays
- High school diploma or equivalent; hospitality certification a plus
- Valid driver's license for valet services (if applicable)