Job Description
Join our dynamic hotel team in Charlotte, NC and launch your hospitality career! Grand Hospitality Group is seeking passionate individuals for entry-level hotel staff positions. No experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, career advancement opportunities, and a supportive work environment. Perfect for career changers or recent graduates looking to grow in the thriving hospitality industry.
Responsibilities
- Deliver exceptional guest service at front desk, concierge, or housekeeping roles
- Handle check-in/check-out procedures and guest inquiries
- Maintain cleanliness and safety standards in guest rooms and common areas
- Collaborate with team members to resolve guest concerns promptly
- Operate hotel management systems and reservation platforms
- Assist with event setup and banquet services as needed
- Adhere to all hotel policies and health regulations
Qualifications
- High school diploma or equivalent (GED)
- Positive attitude and willingness to learn
- Strong communication and interpersonal skills
- Ability to work flexible shifts including weekends/holidays
- Basic computer proficiency
- Attention to detail and problem-solving abilities
- Valid North Carolina work permit if applicable
- Physical ability to stand/walk for extended periods