Job Description
Join our award-winning hospitality team at Grand Plaza Hotel in Albuquerque, NM! We're seeking a dynamic Part-Time Front Desk Agent to create memorable guest experiences. As the first point of contact, you'll handle check-ins, manage reservations, and resolve inquiries with professionalism. Enjoy flexible hours, competitive pay, and a vibrant downtown location. Perfect for students or professionals seeking work-life balance. Apply today to start your hospitality career!
Responsibilities
- Efficiently manage guest check-in/check-out processes using hotel systems
- Handle reservation modifications and room assignments
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with reservation systems (e.g., Opera, PMS)
- Ability to multitask in a fast-paced environment
- Basic math and cash handling skills
- Flexible availability including weekends and holidays
- Positive attitude with problem-solving mindset