Job Description
Join our award-winning hospitality team at Grand Plaza Hotel, where exceptional service meets vibrant city energy. We're seeking charismatic Part-Time Front Desk Agents to create unforgettable guest experiences in Chicago's dynamic downtown. This role offers flexible shift work (evenings, weekends, holidays) with competitive compensation and growth opportunities in a luxury environment.
Why Join Us?
- Flexible scheduling to fit your lifestyle
- Comprehensive training and career advancement
- Employee discounts on hotel stays and dining
- Positive, supportive team culture
Responsibilities
- Warmly greet and check-in/check-out guests with efficiency and professionalism
- Manage reservations using Opera property management system
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold hotel safety and security protocols
- Assist with luggage and valet services as needed
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (evenings, weekends, holidays)
- Proficiency in property management systems
- Strong attention to detail and multitasking ability
- Basic computer literacy and cash handling experience
- Positive attitude and professional appearance