Job Description
Join our award-winning team at Grand Plaza Hotel Denver, where hospitality excellence meets mountain views! We're seeking passionate individuals to deliver memorable guest experiences in our vibrant downtown location. Enjoy flexible scheduling, competitive benefits, and opportunities for growth in one of Denver's premier hospitality destinations.
Responsibilities
- Check in/out guests efficiently with our property management system
- Manage reservations and address guest inquiries promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
- Maintain a clean, welcoming lobby environment
Qualifications
- 1+ years hotel or customer service experience
- Proficient with PMS systems (Opera, etc.)
- Exceptional communication and conflict resolution skills
- Ability to work flexible shifts including nights/weekends
- Valid Colorado driver's license preferred
- Basic knowledge of Denver tourism