Job Description
Join our award-winning luxury hotel in the heart of Houston and become part of an exceptional hospitality team. As a Part-Time Front Desk Agent, you'll be the first point of contact for our esteemed guests, delivering personalized service that exceeds expectations. This flexible role offers competitive pay, complimentary meals, and a vibrant work environment perfect for students or career changers. Enjoy a supportive culture with growth opportunities and industry-leading training.
Our Houston location features stunning city views, world-class amenities, and easy access to major attractions. We value teamwork, professionalism, and a passion for creating memorable guest experiences. If you thrive in dynamic settings and possess excellent communication skills, this is your opportunity to shine in the hospitality industry.
Responsibilities
- Check in/out guests efficiently while maintaining accurate reservation records
- Handle guest inquiries and resolve concerns with exceptional problem-solving skills
- Process payments and manage cash transactions securely
- Coordinate with housekeeping and maintenance teams for seamless service delivery
- Utilize hotel management systems to update guest preferences and special requests
- Uphold brand standards through consistent service excellence
- Assist with valet services and luggage handling as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficiency with hotel management software (e.g., Opera, Delphi)
- Flexible availability including weekends, evenings, and holidays
- High school diploma or equivalent required
- Basic math skills for cash handling
- Professional appearance and positive attitude