Job Description
Join our award-winning luxury hotel team as a Part-Time Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences during flexible evening/weekend shifts. Enjoy competitive pay, complimentary meals, and career advancement opportunities in the heart of Dallas. Perfect for students, retirees, and career changers seeking work-life balance.
Responsibilities
- Efficiently manage guest check-in/check-out processes using property management systems
- Handle reservations, inquiries, and resolve guest concerns with professionalism
- Process payments, manage cash drawer, and maintain accurate financial records
- Coordinate with housekeeping, maintenance, and security teams
- Uphold brand standards while maintaining a clean, welcoming lobby environment
Qualifications
- High school diploma or equivalent; hospitality certification preferred
- 1+ years customer service experience in fast-paced environment
- Proficiency with reservation software (e.g., Opera, Marriott Bonvoy)
- Strong communication and problem-solving abilities
- Flexible availability including nights, weekends, and holidays
- Basic math and cash handling skills