Job Description
Join our vibrant team at the Grand Philadelphia Hotel and kickstart your hospitality career! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our front desk. Enjoy flexible scheduling, on-the-job training, and a supportive environment in the heart of Philadelphia. Perfect for students or career-changers looking to grow in the hospitality industry.
Responsibilities
- Check guests in/out efficiently using hotel systems
- Answer phone calls and manage reservations
- Address guest inquiries with professionalism
- Process payments and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Uphold cleanliness standards in lobby areas
- Assist with luggage and guest requests
Qualifications
- No experience required - we provide comprehensive training!
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Ability to work flexible hours including nights/weekends
- Positive attitude and problem-solving mindset
- Must be authorized to work in the US