Job Description
Are you a people person looking for a dynamic role in the hospitality industry? The Georgia Palms Hotel & Resort is seeking a dedicated and enthusiastic Part-Time Front Desk Agent to join our award-winning team. We offer flexible shift work, competitive pay, and the opportunity to provide exceptional guest experiences in the heart of the city. If you thrive in a fast-paced environment and love making guests feel at home, we want to meet you.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a smooth check-in and check-out process.
- Manage reservations and room assignments efficiently using our Property Management System (PMS).
- Handle guest inquiries, complaints, and requests promptly and professionally to ensure 5-star service.
- Assist with lobby cleanliness and maintenance to uphold our high standards of hospitality.
- Cash handling and balancing daily financial transactions accurately.
- Collaborate with housekeeping and maintenance teams to address guest needs in real-time.
- Stay updated on local attractions, dining options, and events to provide personalized recommendations.
Qualifications
- High school diploma or equivalent; previous hospitality experience is a plus but not required.
- Strong customer service skills with a friendly and professional demeanor.
- Excellent verbal communication and interpersonal abilities.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Basic computer literacy and typing proficiency.
- Ability to stand for extended periods and lift moderate amounts of weight.