Job Description
Launch your hospitality career with The Westin Great Southern Columbus! We're seeking passionate individuals to join our award-winning team as Front Desk Agents. No prior experience required—just a warm smile, exceptional customer service mindset, and eagerness to learn. Enjoy competitive pay, comprehensive training, and opportunities for advancement in one of Columbus' premier luxury hotels.
What We Offer:
• Competitive hourly wage + tips
• Free employee meals & hotel discounts
• Health benefits (full-time)
• Career development programs
• Vibrant downtown location
Responsibilities
- Deliver exceptional guest check-in/check-out experiences
- Manage reservations and room assignments accurately
- Respond promptly to guest inquiries and requests
- Process payments and maintain financial records
- Collaborate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety
- Utilize property management systems (training provided)
Qualifications
- No experience required – we provide comprehensive training
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to work flexible shifts (evenings/weekends)
- Basic computer proficiency
- Attention to detail and problem-solving abilities
- Must be authorized to work in the US